When you are active on my website or contact me, you may sometimes share personal data with me. I handle this data carefully and comply with applicable laws and regulations regarding its storage and use.
In this privacy statement, I explain what data I collect from you and how I use it. This privacy statement applies to all interactions between you and “website domein”, regardless of the method of communication.
“website domein”, located at Molenberglaan 118 in Heerlen, is responsible for the processing of personal data as described in this privacy statement. You can send questions or comments regarding your privacy to alchemyofself@outlook.com.
Personal data is any information that tells something about you and can be used to identify you. Think, for example: your name, contact or address details, and your citizen service number (BSN). Some of this data, suchas ethnic origin, religion, or a criminal record, is special personal data.
I do not collect special personal data.
I do not intend to process personal data of individuals under 16 years old. However, I cannot verify whether a visitor to my websites and servers is older than 16 years. If you believe I have collected personal data of a minor without parental or guardian consent, you can contact me via alchemyofself@outlook.com and I will delete this information. If data of individuals under 16 years is collected by me, it will always be done with the consent of their parent or guardian.
1. To assist you with questions and plan introductory meetings.
I am happy to help you if you encounter something or have a question for me. Also, if we plan an introductory meeting, I need some information from you. You can call, email, or fill out a form on “website domein”. It may also be that I receive your data from third parties in connection with my services. To help you further, I store some of your data. That way, I know who you are and can refer back to what we discussed in our next contact.
If you have questions for me, I store the following data from you:
Name
Email address
Your message
Legal basis: legitimate interest.
2. To prepare and send you quotes
Before I start working with you, I may send you a quote. For this, I store the following data from you:
Name, address, and place of residence
Email address
Phone number
Company name (optional)
Chamber of Commerce number (optional)
Legal basis: legitimate interest.
3. To perform an agreement, take notes from coaching sessions through (which program?), and schedule appointments with you via (which program?).
If you receive services from me, you want to be well-served and receive what you requested. I store the following data to perform an agreement:
Name, address, and place of residence
Email address
Phone number
Company name (optional)
Chamber of Commerce number (optional)
Legal basis: performance of the agreement.
4. To invoice and collect payments.
The services you have purchased must also be paid for. If you do not do this, I initiate a collection process. For billing and collection, I store the following data from you:
Name, address, and place of residence
Email address
Phone number
Company name (optional)
Chamber of Commerce number (optional)
VAT identification number (optional)
Legal basis: legal obligation.
5. To keep you informed of changes in our services.
When I make changes to my services, terms and conditions, privacy statement, or other important matters, I would like to inform you about them. If you agree with this, I use the following data to process you in my newsletter system:
Name
Email address
Legal basis: performance of the agreement.
6. To send you my newsletters and free giveaways.
If you have indicated to me that you want to receive my newsletter and free giveaways, I store the following data from you:
Name
Email address
Instagram account name
Legal basis: consent.
7. To sign you up for a free introductory conversation, information updates about retreats, coaching, and my other services.
If you have signed up for a free introductory conversation and/or retreat, I will send you additional information about it (dates, times, etc.). If you agree with this, I store the following data from you:
Name
Email address
Legal basis: performance of the agreement.
8. To share your review on my website and/or social media.
If you have sent me a review, I publish it on my website and/or social media channels. If you agree with this, I store the following data from you:
Name
Business name (optional)
Legal basis: consent.
I work with various suppliers and partners to provide my services.
These suppliers and partners include parties that:
Send my newsletters (Active Campaign)
Handle my payments and collections
Provide my web hosting
Manage my customer administration
Handle my accounting
Support me
I have data processing agreements and/or confidentiality agreements with sub processors to ensure the safety of your data. I only work with partners who can comply with GDPR regulations.
Some of my partners are located outside the European Economic Area (the countries within the European Union, Liechtenstein, Norway, and Iceland). Your data may be processed in the US and/or other countries where these companies have their cloud storage, servers, and/or backups.
I have taken appropriate measures with these partners, which are contractually agreed upon through a data processing agreement or model agreement from the European Commission (click here). The stricter GDPR (AVG) has often already been signed and implemented by most of them. This way, I ensure that your data is well protected.
In principle, I do not share or sell your data with persons or organizations outside “website domein”, except with partners as described above. I may also be required to disclose your data based on a legal obligation.
“website domein” has taken appropriate technical and organizational security measures to protect your personal data from misuse, unlawful or unauthorized use, and loss.
All parties that process your data for me (subprocessors) or may access it (think of employees or contractors) sign a data processing agreement or confidentiality agreement.
I apply different retention periods for different data flows. You always have the right to request me to delete your data. See also the section "Your rights."
Personal data:
Name, address details, phone number, and email are deleted 1 year after our last contact unless they are still relevant for performing an agreement or resolving a dispute.
E-mail:
Emails older than 5 years are deleted unless they are still relevant for performing an agreement or resolving a dispute.
Invoices and quotes:
Invoices and quotes are deleted after the legal retention period of 7 years. Your data remains in my invoicing system until then.
Newsletter:
You can delete your data from my newsletter system at any time.
Coaching session notes:
Information, data, notes, and recordings of our conversations are deleted 3 months after the process is completed.
You have the right to access, correct, and delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by “website domein”. You also have the right to data portability. You can send requests for access, correction, deletion, data transfer, withdrawal of consent, or objection to the processing of your personal data to “website domein”.
To verify that the request for access is made by you, I ask you to send a copy of your ID with the request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN).
This is to protect your privacy. If your request pertains to a cookie, please include it as well. I respond as soon as possible, but no later than four weeks, to your request. “website domein” also wants to inform you that you have the option to file a complaint with the national supervisor, the Dutch Data Protection Authority.
If a data breach occurs despite all precautions, I comply with the data breach notification obligation and report the breach, if necessary, to the Dutch Data Protection Authority within 72 hours of becoming aware of it. Should you discover a data breach, I kindly request you to share it with me as soon as possible, but at least within 24 hours after discovering it, by sending an email to “website domein”. I can then take immediate action.
This privacy statement only applies to the personal data processed by “website domein” for the purposes discussed in this agreement. “website domein” accepts no responsibility or liability for the operation and/or content of third-party websites or services.
The content of this privacy statement may be updated by “website domein” at any time to respond to new developments in laws and regulations or changes within my business. You can subscribe to my newsletter to stay informed about any changes. In any case, I recommend regularly consulting my privacy statement to stay informed about my privacy policies. By continuing to use the services of “website domein” after changes, you agree to these changes.
If you have any further questions or comments, please contact me via email at alchemyofself@outlook.com or by mail at:
Attn: Lara Wojciechowski
Molenberglaan 118
6416 EP, Heerlen
"Website domein" is registered with the Chamber of Commerce under number 88635414.
Version: April 2024